Privacy Policy

Eimear Studios Privacy Policy

Eimear Studios LLC, a Tennessee limited liability company (“Eimear Studios”, “we”, “our” or “us”), is committed to maximizing your experience on our Services. This Eimear Studios Privacy Policy explains how we collect, protect, use, and share information gathered about you online through our Services. We hope this disclosure will help increase your confidence in our Services to enhance your experience. Eimear Studios is a privately held studio. To learn more about privacy at Eimear Studios, please keep reading below. Please note that this Privacy Policy applies only to information submitted and collected online through our Services. It does not apply to information that you may submit to us offline, or to websites maintained by other companies or organizations to which we may link, or third-party platforms from which you access the Services (such as PlayStation, Xbox, Steam, or Switch) (the “Third Party Platforms”). Remember that your use of Eimear Studios’ Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. “Personally Identifiable Information” is information that can be used, either on its own or together with other information, to uniquely identify you or from which you can be identified such as your name, email address, certain demographic information (such as age, gender and ZIP code), or credit card number.

(1) What types of information does Eimear Studios collect and how will it be used?

Eimear Studios will only use your Personally Identifiable Information to provide you with Eimear Studios products and services or to communicate with you about such products and services. If you choose to make content or a document public, we recommend you redact any and all references to people and addresses, as we can’t protect public data and we are not responsible for any violation of privacy law you may be liable for. The following information is automatically collected when you use our game services: IP address, unique platform-specific identifier, unique identifier specifically for your Services account. We also may collect additional information including, the type of operating system, gameplay attempts, progression and results, country of your device, and identification of crashes and defects. We process the data to operate, improve, understand, and personalize our Services. Specifically, we use the data to, create and manage user accounts, provide support and assistance for the Services, fulfill user requests, comply with our legal or contractual obligations, and protect against or deter fraudulent, illegal, or harmful actions. We employ industry-standard techniques to protect against unauthorized access of data about you that we store, including Personally Identifiable Information. This information is collected during game registration, or other online information services we may offer, or when contacting us. Our Services contain links through which an online user can contact us. We collect Personally Identifiable Information contained in this communication for the purpose of responding to a user’s questions and/or comments. We may also collect Personally Identifiable Information from third parties (for example, from social media platforms) and other publicly available sources. We do this to interact with you on social media platforms, help support our marketing initiatives, and improve our Services. Your privacy settings on the third party’s platforms control what information they share with us (for example, your username, country, the number of your followers, and other information you have made available on the platform). Please make sure you’re comfortable with what they might share by reviewing their privacy policies, and if applicable, updating your privacy settings directly on their platform. No matter what method we use to collect Personally Identifiable Information and no matter how we use that information, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives (provided that, on balance, these legitimate business objectives do not prejudice your own privacy) or otherwise permitted by applicable law.

(2) Children’s Privacy

Eimear Studios’ Services are intended to be appropriate for general audiences and are not directed to children (usually considered to be under 13, depending on where you reside). Eimear Studios does not intentionally collect personal information from children without seeking any required parental approval in accordance with applicable legal and regulatory obligations, such as the U.S. Children’s Online Privacy Protection Act (“COPPA”). If a user indicates to us that they are a COPPA minor, we’ll require that the user complete a parental approval process before continuing to access the relevant Eimear Studios Services. This process is designed to notify parents that their child has requested access to the Eimear Studios Services, inform them about Eimear Studios’ privacy practices, offer them the opportunity to approve Eimear Studios’ collection and use of their child’s information as described in this policy, and describe the controls that we make available to them. Parents are generally free to change or revoke the choices they’ve previously made and can review the personal information associated with their child or request that we delete their child’s information from our systems. To submit these requests or ask us any other questions you may have about how we handle your child’s personal information, please see “How to Contact Us” below. Authorized child users otherwise have access to the same Eimear Studios Services as other users. They can generally play games, and access communications and social features. We may collect unique device identifier information about users, without knowledge of their ages, as described in more detail elsewhere in this policy.

(3) What happens if I refuse to provide my Personally Identifiable Information to Eimear Studios?

If you choose not to submit Personally Identifiable Information when requested, you may not be able to access certain areas or portions of our Services and you may limit the products and services we can provide you or they may not be personalized based on your preferences.

(4) Does Eimear Studios use cookies or other means to collect information?

We may collect some information about you by using data collection technology, so that it may not be readily apparent to you that it is being collected. For instance, when you come to our websites, your IP address is collected so that we know where to send the information you are requesting. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may also transfer to your browser or device a “cookie,” which is a small file or record-keeping device that may be stored on your device and that allows Eimear Studios to recognize your device and that tells us how and when pages and features in our Services are visited and by how many people. You can disable cookies or set your browser to alert you when cookies are being sent to your computer. This information may be used to make our Services more interesting and useful to you. Additionally, we may combine this information with other information to identify a user in order to enforce compliance with our Terms of Use or to protect our Services or other users of the Services. We do not collect information about your online activity after you leave our Services. We may collect technical information about your use of the Service through the use of tracking technologies and analytics. By way of example, data we may collect includes the following analytics: how many times you access the Service; traffic data; the devices that you use to access the Service; your internet service provider; and the actions you take when playing the Service.

(5) With whom does Eimear Studios share my Personally Identifiable Information?

Except as described in this Privacy Policy, we do not share information we have collected about you, in personally identifiable form, unless: doing so is appropriate to carry out your own request or you have otherwise consented to such disclosure or otherwise permitted by applicable law; we believe it is needed to enforce our Terms of Use; we believe we are required to do so by law or to comply with legal process; we believe it is needed to detect, prevent or address fraud, security or technical issues; it is needed to protect our property, legal rights, or that of others. The Services are operated in the United States. Specifically, if you are a resident of the European Union (“E.U.”), you should be aware that your Personally Identifiable Information will be transferred outside the European Economic Area (EEA) to the United States or other countries outside the EEA, the laws of which may be deemed by the E.U. to have inadequate data protection. Information we transfer from the EEA to the United States is subject to appropriate safeguards under applicable law. We do not share your Personally Identifiable Information with third parties except as we expressly state below: We may aggregate and/or anonymize data about you (such that it no longer specifically identifies you as an individually identifiable person), and we may use that information and share it with third parties to help improve the Services and such third parties’ products and services. From time to time, we may employ and share your Personally Identifiable Information with vendors who use it solely to provide support and services to us (e.g., technical support and network delivery). We only authorize these entities to use your Personally Identifiable Information for the purpose of providing services to us, and these entities have agreed to maintain the confidentiality, security, and integrity of the Personally Identifiable Information they obtain from us.

(6) Corrections, Updates, Removal or Data Portability

If you wish to review, change, correct, update, or delete any Personally Identifiable Information that we may have collected about you, please contact us as set forth below in Section 10. Certain information may not be editable or deletable.

(7) What safeguards does Eimear Studios use to protect my Personally Identifiable Information?

We maintain appropriate safeguards that ensure the security, integrity, and privacy of the Personally Identifiable Information we collect from all users. Personally Identifiable Information collected by us is stored in secure operating environments that are not available to the public and are only accessible by authorized employees. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control.

(8) What if I am a European resident?

If you are a resident of the EU, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the E.U. General Data Protection Regulation (the “GDPR”) with respect to your Personal Data processed in connection with the Services, as outlined below. For clarity, the term “Personally Identifiable Information” as used in this Privacy Policy includes “Personal Data” if, and to the extent, section 8 applies to you. For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage, and disclosure. Where applicable, this section is intended to supplement, and not replace, the rest of this Privacy Policy. If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of this section applies to you, please contact us as set forth below in Section 10. We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity, and our “legitimate interests” or the legitimate interest of others, to prevent fraud and illegal activity (including reserving the right to disclose your identity to any third party claiming violation of intellectual property and working with console operators to assist with fraud prevention), and other processing grounds such as complying with a legal obligation, or necessary for a task carried out in the public interest. As further described below:

Other uses of your information

We keep your information confidential, but we may disclose it to group members, personnel, suppliers or subcontractors; in relation to a merger or acquisition, as required by law; or as necessary to enforce or apply the terms of agreements and protect our rights, property or safety of Eimear Studios, our customers or others.

Automated decision making

We use automated decision-making methods that do not involve human involvement to process your information only in the ways that are described in this Privacy Policy. We process your personal information via automated decision-making methods in order to identify users who are in violation of our Terms of Service. Our automated decision-making methods are designed to detect violations by looking out for excessive, unusual, or negative behaviors related to activities such as using inappropriate language, bullying, and cheating. If users are determined to be or suspected of being in violation of our Terms of Service, actions may be taken and we may block or suspend users from the Service. In this scenario, the user will be notified of the outcome and will have the right to obtain human intervention to express his or her point of view and to contest the decision.

How long we retain your Personal Data

We may retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services and for 24 months after you close your account, or for longer periods, where we may retain such Personal Data according to applicable law. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. Afterward, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

Your rights regarding Personal Data

Under the GDPR, you have certain rights with respect to your Personal Data, including access, rectification, erasure, objection, and the right to file a complaint. For more information about these rights, or to submit a related request, please contact us as set forth below in Section 10. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it violates the rights of others, or if it is not required by law. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

(9) What if I am a California resident?

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personally Identifiable Information to third parties for such third parties’ direct marketing purposes. We do not share Personally Identifiable Information to third parties for such third parties’ direct marketing purposes. If you are a California resident and are not a job applicant, our employee, or employee of another company interacting with us in your job, you also have the right to ask us what personal information we have collected and shared about you, the right to request deletion of your personal information, and the right not to be discriminated against for exercising any of these rights. For more information about these rights, or to submit a related request, please contact as set forth below in Section 10. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it violates the rights of others, or if it is not required by law. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary, to verify your identity and the nature of your request.

Sale of information

We only use the personal information we collect to help provide, support, and improve Eimear Studios as described in this policy, and we do not “sell” this information to third parties as that term is defined by applicable laws.

(10) How to contact us to ask a question or file a complaint.

If you have any privacy questions, complaints, or comments regarding your game account and our game services, please contact us by email at info@eim-games.com. If you have any privacy questions, complaints or comments regarding other non-game services such as our forums, please contact us via email at info@eim-games.com. If you have general questions not related to privacy, you can visit our customer support page at https://eim-games.com/contact.

(11) Changes in the Eimear Studios Privacy Policy

Eimear Studios reserves the right to make changes to this Privacy Policy at any time. If Eimear Studios changes its Privacy Policy, we will post those changes on our websites so that you and other users are always aware of what information is collected, how it is used, and under what circumstances, if any, it is disclosed. You should also check back from time to time to ensure you are aware of any changes. If we are going to use Personally Identifiable Information in a manner different from that stated at the time of collection, we will notify you and others via email or by placing a prominent notice in our Services. By using the Eimear Studios Services, you signify your consent to the Eimear Studios Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services. Your continued use of our Services will signify your acceptance of these changes.

This Eimear Studios Privacy Policy was updated on September 24, 2020.